Caterpillar Cowboy

​In other words, don’t mind the markets, once they see the long-term value we’re building, our stock price will come around. He noted that we almost never as good or bad as our stock price might indicate. Since the only metrics he focused on presenting to the company were those about our underlying fundamentals, he taught so many young people a first and important lesson about focusing on what mattered, what we could control, which was the customer experience.